Involve attorneys using back office support, so that they can handle more cases while focusing on their clients. This often offers a higher level of satisfaction for clients and overall growth in the law firm. Today, with the topography of the legal industry continuously changing, law firms are also beginning to transform their operations by outsourcing. This results in superior service, not only for law firms themselves but their clients as well. And it helps cut costs too. With back office support Often, this is based in regions where labor and occupancy costs are lower than in the expensive urban centers where so many law firms reside. Helpful hints?

Back office support also deals with management problems like hiring and keeping employees who are skilled in detailed work. Furthermore, it makes performance evaluations an easier and less cumbersome process. Outsourcing companies are strong in these areas because of their size and the very nature of their operations. Furthermore, they provide 24-hour service, bringing better efficiency to both attorneys and their clients through highly trained personnel.

Another area that back office support deals with is the availability and flexibility of the workforce. But while law firms ‘ needs fluctuate on a daily basis, staff schedules do not. Employees have only limited sick days, take vacations and holidays at times that conflict with work–all making workflow more difficult. Generally secretaries work for several lawyers and there is often a struggle for their time, making it hard to get documents ready on time when necessary. While there is also job-sharing, floor coordinators and floaters, this is not a solution which solves all the problems at once. retrofit While over-staffing may seem at first sight a means of coping with workload fluctuations, it is actually likely to lead instead to an over-supplemention of secretarial idle time and of any unnecessary burdens for law firms. On the other hand, outsourcing is able successfully to resolve these problems. An outsourcing partner can provide a flexible pool of experienced staff to meet varying workloads, whose personnel are often willing to work holidays or at times that are off-hours rather than within the regular work day. Moreover, with outsourced support unexpected absences such as sick days are not so disruptive, ensuring completion of tasks on time. Clear out the clutter, and you can use in-house secretaries to concentrate on what gives real added value, so as for the law firm to match resources directly with demand, paying only for the services it requires. This means a further lowering of costs.